Can you still get Craftsman tools replaced?

TerryMason

Administrator
Staff member
I've got a couple of Craftsman socket wrenches that are busted. 2 years ago I'd have gone down to Sears and they would have given me some replacement wrenches no question asked. Well, the sun has set on my local Sears store. Is there any way to get these wrenches replaced these days, or is Craftsman defunct as well?
 
Our local Lowes carries Craftsman now. You might check and see if they'll honor the warranty.

[FONT=&quot]CRAFTSMAN is known for its competitive warranties which will also be honored at Lowe’s, providing customers a guarantee promise. If customers have questions about the warranty, they are encouraged to call CRAFTSMAN’s Customer Care Hotline at 888-331-4569.[/FONT]
 

Lowes will swap them out IF the store has the same or suitable replacement. Note that on tool chests and some other products, a receipt is required (Sears usually did not enforce that provision).
 
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